frequently asked questions
Find answers to common questions about our products, services, and policies.
What Electronics Can I Trade In For Cash?
What Electronics Can I Trade In For Cash?
We accept smartphones, tablets, laptops, gaming consoles, smartwatches, and other electronic devices in any condition.
How Do I Get Paid For My Trade-In?
How Do I Get Paid For My Trade-In?
We offer multiple payment options including direct bank transfer, PayPal, Venmo, or paper check mailed to your address.
Is The Trade-In Process Safe And Secure?
Is The Trade-In Process Safe And Secure?
Yes, we use encrypted systems for all transactions and provide prepaid shipping with tracking and insurance for your device.
Can I Trade In Multiple Devices At Once?
Can I Trade In Multiple Devices At Once?
Yes! You can trade in multiple devices simultaneously. Each device will be evaluated separately and you'll receive combined payment.
How Does The Trade-In Process Work With Us?
How Does The Trade-In Process Work With Us?
1. Get an instant quote online 2. Ship your device for free 3. We inspect it 4. You get paid within 24 hours of approval.
Do I Need To Include Accessories Like Chargers Or Boxes?
Do I Need To Include Accessories Like Chargers Or Boxes?
Accessories are not required but may increase the value of your trade-in. Original packaging is not necessary.
How Long Does It Take To Receive Payment?
How Long Does It Take To Receive Payment?
Payment is typically processed within 1-3 business days after we receive and verify your device.
How Quickly Will I Receive Payment After Trade-In?
How Quickly Will I Receive Payment After Trade-In?
Most customers receive payment via their chosen method within 1-2 business days after we receive and inspect their device.
What Happens To My Personal Data On The Device?
What Happens To My Personal Data On The Device?
We perform certified data erasure on all devices or physically destroy storage media to ensure your personal information is completely removed.
Do You Accept Broken Or Damaged Devices?
Do You Accept Broken Or Damaged Devices?
Yes! We accept devices in any condition - new, used, broken, or damaged. The value will depend on the device's condition.
What Types of Payment Methods Do You Accept?
What Types of Payment Methods Do You Accept?
We accept PayPal, bank transfers, Venmo, Cash App, and mailed checks. International payments are available via PayPal.
How Do You Determine The Value of My Device?
How Do You Determine The Value of My Device?
We consider the device model, age, condition, market demand, and functionality. Get an instant estimate on our website!